We will accept a return but items must be returned to our Store location. Shipping fees are non refundable. (All returns MUST BE postmarked for return within 3 days of delivery) We do not take returns after this. Shipping FEES are NON REFUNDABLE. All return shipping fees are the responsibility of the customer. You will receive a STORE CREDIT on your account once the item has been received back and processed in. This can take 5-14 business days. Packages are being quarantined since Covid as well. After items are shipped we have no control over them or when they will arrive. Please check your account for tracking if you do not get an email. Make sure your email is correct in your account and check your spam folder if your not getting emails. All Clearance and Sale items are FINAL SALE and can not be returned for any reason for exchangeref, refunds, or credits. If the item is a holiday item they are also FINAL SALE unless returned at least 30 days prior to the holiday. This includes but is not limited to any event as well such as the first day of school items.